Privacy Policy

Privacy Policy for Shape01

Welcome to Shape01. Your privacy is important to us, and we are committed to safeguarding personal information collected through our services.

This policy explains how we collect, use and store personal data.

1. Information Collection

We may collect information provided by users such as name, email address, phone number and additional profile details shared during registration or service use.

We may also collect technical information automatically, including IP address, browser type, operating system, approximate geolocation and usage patterns.

2. Use of Information

Collected information is used to improve the service, personalize the experience, provide support, operate chat and backend flows, and improve the product.

We may use data to support authentication, analytics, chat continuity, billing and operational monitoring.

3. Security and Retention

We take reasonable steps to secure your data, including encryption and technical measures designed to prevent unauthorized access.

Information is retained for as long as required for business purposes or legal obligations.

4. Information Sharing

We may share information with service providers that help operate the platform, subject to appropriate confidentiality protections.

We may disclose information when required by law or regulation.

5. User Rights

Users may request access to their personal data, corrections and, where applicable, deletion requests under relevant law.

For questions, contact support@shape01.com.

6. Important Notice

Shape01 may occasionally make mistakes or return incomplete guidance. Please verify important details before relying on them.